Mike Smitka has followed the industry (and the Japanese and Chinese economies) for 40 years, as an academic economist and now in retirement. David Ruggles has worked every phase of the retail side: new and used, sales and management, lease financing and consulting, in both the US and Japan. He is also retired.
Sunday, April 20, 2014
Econ 244: The Auto Industry
Wednesday, April 2, 2014
GM & Toyota: Of course they generate scandals!
I'm part of a discussion list on Japan [hosted by the National Bureau of Asian Research in Seattle] where comparisons of GM and Toyota naturally arise. At the time of the Toyota unintended acceleration incidents there was lots of discussion of how this reflected Japanese culture. Now we find the same in Japan for how GM reflects American culture. Balderdash and bullshit.
Back in 2010 NPR's Morning Edition carried an interview with several Japan experts on the topic. Let me (re)quote pieces from 3 different people:
Corporate Gulf Between Japan, West
Kenneth Grossberg, professor of marketing at Waseda University in Tokyo, blames a gulf in corporate culture between the West and Japan. "It is proper behavior not to air linen in public. It is not considered a cover-up in terms of Japanese culture, it's considered proper etiquette. You don't talk about it," Grossberg says. ... Like many other Japanese companies, it's stuck to the Japanese way.
. . . . . .
"Many Japanese managers are convinced that the economics of homogeneity, of being ethnocentric, outweigh the advantages of being a globally integrated enterprise," explains Stefan Lippert, a former management consultant with McKinsey and Company who teaches at Temple University's Tokyo campus. ... Lippert says Toyota's appointment ... of Toyoda ... shows its commitment to tradition and to the Japanese way of doing things. Now, Toyota's troubles underline the stark choice faced by Japanese businesses.
. . . . . .
Jeff Kingston, Temple University's director of Asian Studies, believes the lessons are clear. "This has to be a turning point for corporate Japan, a wake-up call. ... They need to become less insular. They need to become more international. They have to regain some of that competitive edge that they had in the 1980s that made them into world-beating companies," Kingston says.
One NBR member who lives in Japan and reads the Japanese-language press, Earl H Kinmonth, then observed that
"It [NPR], like many reports at the time, explained Toyota's response to the stuck accelerator issue in terms of either a unique and insular Toyota culture, a unique and insular Japanese culture, or both." EHK went on to ask: "I have been reading of accounts of the unfolding issue(s) with GM. Not being a specialist in Japanese or American corporate culture and with no knowledge at all of corporate culture in "the West," I am finding it very difficult to understand what is all that different about the GM case compared to Toyota other than it involves different parts of cars."
In this case EHK hits the nail on the head. Here is my argument:
We can interchange "Toyota" and "GM" in listing factors behind their recalls.
In the Toyota case, it was in part an organizational structure where the right hand did not know what the left hand was doing, no common boss for brands in North America [Toyota of America, Southwest Toyota, Southeast Toyota – a tripartite geographic split dating to Toyota's initial entry into the US, when they lacked the resources & vision to market to the entire US], model proliferation [I counted 90 inside Japan, some effectively identical vehicles but with different names in different channels], later add-ons poorly coordinated [Daihatsu, Lexus], rigid personnel policies [rotations!] and hierarchy, MBAs at the top who emphasized cost cutting. The denouement was the sacking of Toyota's executive suite in 2009, with Akio Toyoda ascending to the top in June 2009. Reorganization on various levels coming bit by bit over the last 4 years.
In the GM case, it was in part an organizational structure where the right hand did not know what the left hand was doing, no common boss for brands in North America [each marque long had their own marketing, design & engineering staffs], model proliferation [effectively identical vehicles but with different names in different channels, later add-ons poorly coordinated [such as Saab and Saturn], rigid personnel policies and hierarchy, MBAs at the top who emphasized cost cutting. The denouement was the sacking of GM's executive suite in 2009, with a new board ascending to the top in July 2009. Reorganization on various levels coming bit by bit over the last 4 years.
We can interchange "Toyota" and "GM" in listing factors behind their recalls. To put it another way, I see no analytic benefits from resorting to "japanese" or "american" culture as an explanation. Indeed, in almost all cases [outside of discussions between anthropologists] the introduction of "culture" is a denial that the situation is capable of analysis using the tools of organizational theory, economics, or any other discipline: they're unique, end of story.
Certainly GM and Toyota each have their own "culture" (as do all large organizations). My sense, however, is that the culture of Toyota differs tremendously from that at Honda or at Nissan. Ditto Ford vs Chrysler vs GM – for the latter I've heard tales of consultants who worked for one finding themselves at a loss when their next project was with another of the Detroit Three. From my end, I hear very different descriptions of OEMs when I visit suppliers – which drives suppliers batty who are not versed in the auto industry and assume if they learn how to work with one, they know how to work with all.
I can't define "japanese" or "american" and I've not heard anyone else do so. And it's not for lack of a knowledge base. I'm fluent in Japanese and English, have lived in Tokyo for 7 years and rather longer in the US, have had kids in local elementary and middle schools in Japan and the US, have taught in high school and college in Japan and been around high schools and colleges in the US, have worked in Japanese and US organizations. All this is backed by reading in anthropology and sociology and organizational behavior and business history, and not just economics. Thus I can't think of a metric for judging whether Toyota differs from GM more than it does from Honda – my hunch is that if somehow we could devise an anthropological metric, we'd conclude that Honda differs more from either GM or Toyota than GM and Toyota from each other.
Before resorting to "culture" we must first try other, analytic explanations. Toyota and GM are both very large, multidivisional firms long dominant in their home markets, and with my analytic models, that's sufficient. Do their cultures also vary? So what – that's irrelevant!!
Wednesday, March 26, 2014
Thinking globally: the US$ isn't the only currency!
Tuesday, March 18, 2014
Automotive History II: Deciding on Layout
An article in the Economist on "tuk-tuks" - three-wheel vehicles common in a number of countries. In the rural Philippines car ownership is still only for the well-off, and taxis ... well, if you're well-off enough to afford a taxi, you can afford a car or get a ride from someone who does have one. On the other hand, tricycles are everywhere, a motorcycle with two seats beneath an awning in the back, spewing exhaust and drowning conversations, while guaranteeing that the clouds of dust never settle.
With hindsight we know why people want 4-wheelers, among other things stability at high speeds, but the idea of an inexpensive 3-wheeler persists. On the motorcycle end there's the 3-wheel "Can-Am" BRP Spyder, and the now-defunct Aptera Motors plan for a mass-market 3-wheel car. Now I've never seen an actual Aptera, though the Henry Ford [Museum] in Dearborn long had a rear-wheel drive 3-wheel vehicle from [pardon my memory] 1903 on display.
...not all niche configurations disappear...
Standard histories will note the shift from engines under the driver to the front-engine, rear-drive layout (nodding to the 1891 Systeme Panhard). But in the early post-WWII era 3-wheelers were also prominent in Japan; as late as 1960, they comprised the majority of vehicles made (and in Japan trucks dominated until 1968). Thereafter output fell, and then plummeted, but in 1963 roughly 1 million were in use. Several of today's manufacturers got their start making such vehicles, particularly Toyo Kogyo (today's Mazda), Daihatsu, and the Mizushima plant of what is now Mitsubishi Motors. Now Mitsubishi exited in 1962, shifting output to (small) 4-wheel trucks; Daihatsu made such vehicles until 1972, and Mazda until 1974.
Stability was an issue, and that became important as roads became better so that speeds rose and maneuverability less critical. (In Japan's case, licensing exemptions helped, lasting until 1965, but the industry was already dying.) Four wheels helped too as vehicles themselves became larger. But 3-wheelers persist, in forklifts and tractors. Though most have two wheels in front, they are close together to allow a short turning radius.
Ironically, at higher speeds modern electronic stability systems offset the tendency of trikes to turn over, braking selectively, and paring back the throttle. That however is for operations on standard roads. At lower speeds and off roads, stability remains problematic: farming is the most dangerous occupation in the US that employees large numbers, and one source of danger is overturning equipment. So 3-wheelers persist more widely than people realize, and their potential remains. Outside of commercial applications, however, there's no evidence that they will ever be more than recreational products: at first opportunity, most people move from smaller to larger cars, and the cost differential of using only 3 wheels surely can't offset that preference.
The larger story remains that the variety of potential vehicle configurations is large, and most have been produced at one or another time. Some persist in niches – 3 wheelers, rear- and mid-engine vehicles. Not all niche configurations disappear: today front-wheel drive accounts for most vehicles around the world.
Friday, March 7, 2014
The Consumer Financial Protection Bureau (CFPB) threatens Small Business
Ruggles/Banks 14 Feb 2014
AFSA 2014 Working Paper
The CFPB, created as a part of the sweeping Dodd - Frank Act, recently entered into a “consent agreement” with ALLY Bank. Penalty and restitution amounts to $98 million, plus ongoing costs mandated by the CFPB to ensure continued compliance with the “agreement.” According to the CFPB’s “methodology,” it was alleged that ALLY Bank was guilty of facilitating discriminatory lending practices that led to marginally higher interest rate markups by car dealers to certain “protected classes.”
Don’t assume that the CFPB has any direct method to identify who is a member of a “protected class.” The “methodology” used by the CFPB to determine who is and isn’t a member of a “protected class,” which is a narrow legal definition, is discussed later in this article. To call their methodology “imaginative” is an understatement. The CFPB finds fault in ALLY’s business practice of charging dealers a “Wholesale Interest Rate” and allowing them to mark it up on a case by case basis based on what can be negotiated with each borrower. This is common practice in the auto industry and lenders are referred to as a "finance source-assignees". According to the CFPB, this creates a system that imposes a “disparate impact” on certain protected classes even though there is absolutely no demonstrable intent to discriminate.
...The CFPB affects auto finance in ways hard to predict...
Tuesday, March 4, 2014
Automotive History I: Setting Standards
This is the first of a series of posts tracing the history of the automotive industry from an economics perspective. I'm a member of the Business History Conference, the Society of Automotive Historians and the Industry Studies Association [at least when I remember to pay my dues].
The early history of the industry offers many lessons for – or at least reveals common dynamics of – start-ups in an era of uncertainty about technology, vehicle use, customer base, distribution channels and revenue streams. In the background are common analytic issues: the setting of standards, the entry/exit process, and the eventual coalescence – not finalized until the 1920s – around organizational structures that dominate the industry today. We are again at a point of rapid technological change; will we see a similar upheaval? I argue no, because most pieces of the industry will not be affect. It will however take several posts to reach a point where I can make that case on the basis of evidence and models.
Early Entry: The Plaything Era
Early entry reflected uncertainty about what sort of power plant might be practical.
Tuesday, February 25, 2014
Slowing Down
With US dealership inventories at 88 days on February 1st – 60 days is healthy – we are seeing a possible mismatch of sales relative to production. Yes, there's been bad weather across much of the US, and that kept shoppers away. This past week, though, I visited a half-dozen dealers while car shopping and used that as an opportunity to listen to them. What I heard suggests this is not a temporary blip.
...deals are on the way: if I could put off buying a car, I would...
First, the factory is hiking dealers' sales targets, and getting pushback: late 2013 is as good as it's going to get, and no, we aren't likely to do better. Of course every dealer wants a lower target, and they rightly fear the "ratchet effect" of overperforming leading to higher targets, even if their success was a result of idiosyncratic factors, such as hiccups at a local competitor or a sales blitz that worked in volume terms but not in profitability so won't be repeated. Still, my reading is that dealers aren't seeing the same sort of foot traffic, and they don't think it's just the weather. Furthermore, that is consistent with other macroeconomic indicators such as wage growth, interest rates and housing. Growth is anemic.
Friday, February 21, 2014
Federal Agency Should Stop Playing Guessing Games
David Ruggles
Here I'm posting a few points I made in "Federal Agency Should Stop Playing Guessing Games" published February 21st in WardsAuto.com. You can read the full article on Wards.
The Consumer Financial Protection Bureau has socked Ally Bank with $98 million in penalties and restitution requirements as part of a consent agreement stemming from unintended discrimination involving dealer-assisted car loans.
Ally facilitated discrimination, according to a CFPB analysis using “proxy methodology” that presumes to determine who is and isn’t a member of a government-designated “protected class” by means of a borrower’s first name, last name, zip code and other variables.
....
Thursday, February 20, 2014
Talking Macro: WREL show February 20, 2014
Here are notes from my weekly radio show on WREL Lexington, Virginia. The actual show seldom covers all of the topics I prepare, as what I discuss depends in part on questions from the host, Jim Bresnahan. What follows is thus expands on what I said or prepared to say.
The Economy
The Fed released its January minutes that suggests a pragmatic approach to policy targets.
Monday, February 10, 2014
Toyota's Profits, Nissan's Lack
One year ago – 2012Q4 that is – Toyota lost money in North America, and made only modest amounts of money in Japan. Today is much different, in contrast to Nissan. Bloomberg nails the source: the yen boom.
Yes, the Japanese economy and the US economy are both doing better, and so therefore should Toyota. But others were profitable in the US in late 2012, and Toyota has not gained market share. My scan of Toyota's financial statements (with glances at those of Ford and GM) suggest the entire gain is due to a more favorable exchange rate. (I have yet to look at the reports of stock analysts to see their take.)
From Toyota's perspective this should be a cautionary tale. They now are rolling in profits, and have the opportunity to continue a restructuring pushed by Akio Toyoda, the firm's near-eponymous chairman. But it does suggest two big problems.
