Mike Smitka has followed the industry (and the Japanese economy) for 30+ years. David Ruggles has worked in every phase of the retail side: new and used, sales and management, and consulting in both the US and Japan. Go here for links to Smitka's course blogs and research.
Tom Hudson on One Price. The lede: No Haggle? No Problem. Or Not. The tag:
The magazine’s legal wiz believes that dealers who advertise no-haggle pricing should be safe from legal action — unless, of course, they haggle.